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How pedetoge Handles Your Privacy

Your account information stays with us — not sold, not shared without reason. This page walks you through what data we collect when you use pedetoge, why we collect it, and what you can do about it.

Account Data ProtectedDANA, OVO, GoPay Wallet PrivacyYour Rights, Clearly StatedContact Us Anytime
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pedetoge How pedetoge Handles Your Privacy
HOW WE PROTECT YOUR DATA

Security, Cookies, and Account Retention

We use SSL encryption on every page and connection, so data moving between your phone and our servers stays protected. Your account password is hashed — we cannot read it, and neither can anyone else. Here is how we handle the four areas that matter most.

Cookie Use We use functional cookies to keep your session active and preference cookies to remember your wallet choice — DANA, OVO, or GoPay — between visits. You can manage these in your browser settings.
Account Security Login activity is monitored for unusual patterns. If we spot something off — a new device in Palembang or an unfamiliar IP — we may ask for additional verification before allowing access.
Data Retention Transaction records are kept for the period required under applicable Indonesian regulations. Non-essential data, such as expired session logs, is cleared on a rolling schedule.
Third-Party Sharing We share data only with payment processors like DANA, OVO, and GoPay to complete your transactions, and with fraud-detection services. No marketing data brokers, no ad networks.
REACH OUR PRIVACY TEAM

Get Help With Your Privacy Questions

If you want to know what data we hold about you, request a correction, or ask us to delete your account records, our support team handles these requests directly. Reach us through the channels below and we will respond as quickly as we can.

Live Chat Start a chat from the pedetoge account page. Available during active support hours for account and privacy queries.
Email Support Send your data request or privacy concern to our support address. Include your registered account details so we can verify your identity.
Help Centre Our help centre has step-by-step guides on submitting data access requests, updating account details, and managing wallet links.

Questions About Your Data and Rights

Here are the questions we hear most often from people using pedetoge about how their personal information is handled.

We collect your name, contact details, and the wallet identifier you use — DANA, OVO, or GoPay. We also log device type and session data to keep your account secure.

Yes. Contact support via live chat or email with your account details. We will verify your identity and send you a summary of the data we hold within a reasonable timeframe.

Submit a deletion request through our support email or live chat. We will process it in line with applicable Indonesian data regulations, which may require us to keep certain transaction records for a set period.

No. We share data only with payment processors — DANA, OVO, GoPay — and fraud-prevention services. We do not sell or pass your information to advertisers or unrelated third parties.

Wallet transactions pass through each provider's own secure infrastructure. We store only the reference data needed to reconcile your deposits and withdrawals, not your full wallet credentials.

Log into your account and go to profile settings to update contact details. For wallet-linked information, contact support directly so we can verify the change before applying it.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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